The QCAT staff are happy to help, but they have to abide by certain rules and restrictions. Below is an explanation of what they can and can’t do to help.
As part of an independent tribunal, QCAT registry staff cannot provide legal advice.
QCAT registry staff are not involved in the decision-making of the Tribunal. If you want the Tribunal to make a decision about something, you must ask the Tribunal to do so by completing and lodging the appropriate application form.
Registry staff can explain and answer questions about how QCAT works and its processes.
Registry Staff Cannot Help With:
- whether or not you should submit an application
- whether your application is under the correct jurisdiction
- if you should lodge an appeal or a counter-application
- recommending a specific lawyer to assist you
- how to word your application, supporting documents or what to say at a proceeding
- contacting a QCAT member or adjudicator directly
- predicting likely outcomes of a case or appeal
- helping you to prepare your case
- advising what orders/decisions you should seek
- explaining what you should do to follow QCAT directions
- enforcing an order or decision of the tribunal
- advising exact timeframes for resolution of a matter – this depends on your individual matter.
*Disclaimer – The above information was taken from the Court website as accurate in September 2021. If any changes are made by the court from that date they may not be reflected in this post.